1. Introduction

MagnaTerra Technologies Limited (ABN 88657901623) (MagnaTerra, we, us or our) is committed to protecting the privacy and security of personal information. We are bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) contained within it.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise handle personal information in connection with our business activities, including our technology services, data analytics, and consulting operations.

By engaging with our services, visiting our website (www.magnaterra.com.au), or otherwise providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Identity & Contact Information

Full name, job title, and employer/organisation name
Business and personal email addresses
Telephone numbers and mailing addresses
Professional credentials and qualifications

2.2 Technical & Usage Data

IP address, browser type, and device identifiers when visiting our website
Pages viewed, time spent on site, and referring URLs (via cookies and analytics tools)
Technical data related to our software platforms or data services accessed by clients

2.3 Commercial & Contractual Data

Information contained in proposals, contracts, or service agreements
Financial information for billing and payment processing purposes
Project-related data provided in the course of delivering our services

2.4 Communications Data

Records of communications you have with us, including emails, meeting notes, and support requests
Feedback, survey responses, and event registration details

3. How We Collect Personal Information

We collect personal information through a variety of means, including:

Directly from you when you contact us, register for services, attend our events, or enter into a commercial agreement with us
Automatically when you visit our website through cookies, web beacons, and similar tracking technologies
From third parties such as industry partners, data providers, referral sources, and publicly available databases
In the course of providing our services, where client personnel interact with our platforms or team members

Where it is lawful and practicable to do so, you have the option of interacting with us anonymously or using a pseudonym.

4. How We Use Your Personal Information

MagnaTerra uses personal information for the following primary purposes:

To provide, manage, and improve our technology products and professional services
To communicate with clients, partners, and prospective clients about our services, industry insights, and events
To fulfil contractual and legal obligations arising from our commercial relationships
To process payments, invoicing, and account management
To comply with applicable laws, regulations, and professional standards
To operate, maintain, and enhance the security of our website and technology platforms
To conduct research, analysis, and product development to improve our offerings
To send marketing communications where you have consented or where we have a legitimate business interest (you may opt out at any time)

We will not use your personal information for any purpose other than those described in this policy, or a directly related purpose, without your consent.

5. Disclosure of Personal Information

MagnaTerra may disclose personal information to:

Our employees, directors, and contractors who require the information to perform their duties
Technology and service providers (including cloud hosting, analytics, and CRM platforms) engaged to support our operations
Professional advisers such as lawyers, accountants, and auditors under obligations of confidentiality
Regulatory bodies, government agencies, or law enforcement where required by law
Business partners or joint venture parties where you have consented or where disclosure is necessary for the service
A successor entity in the event of a merger, acquisition, or business restructure

We do not sell your personal information to third parties.

6. Overseas Disclosure

Some of our third-party service providers may be located or store data outside Australia (for example, cloud service providers in the United States or Europe). Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure the recipient handles your information in accordance with the APPs or under a binding contractual arrangement.

By providing us with your personal information, you consent to its potential disclosure to overseas recipients on the terms described above.

7. Storage and Security

MagnaTerra takes reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

Secure encrypted storage systems and access controls
Regular security assessments and staff privacy training
Contractual data protection obligations with third-party suppliers
Incident response procedures to address any data breaches promptly

When personal information is no longer required for any purpose for which it may be used or disclosed, we will take reasonable steps to destroy or de-identify it, unless we are required by law to retain it.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and to collect aggregate analytics data. Cookies are small text files placed on your device.

You can configure your browser to refuse cookies or to notify you when cookies are being set. However, some features of our website may not function properly if cookies are disabled.

9. Accessing and Correcting Your Information

Under the Privacy Act, you have the right to request access to the personal information we hold about you, and to request that inaccurate or out-of-date information be corrected. To make a request, please contact our Privacy Officer using the details in Section 12 below.

We will respond to your request within a reasonable timeframe (typically 30 days) and may request proof of identity before granting access. We will not charge a fee for making a request but may charge a reasonable fee for providing access in certain circumstances.

We may decline access in limited circumstances permitted under the Privacy Act (for example, where disclosure would be unlawful or would unreasonably impact the privacy of another person). If we decline, we will provide written reasons.

10. Notifiable Data Breaches

MagnaTerra is subject to the Notifiable Data Breaches (NDB) scheme under the Privacy Act. In the event of an eligible data breach that is likely to result in serious harm to affected individuals, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals as soon as practicable.

11. Complaints

If you believe that we have handled your personal information in a way that does not comply with this Privacy Policy or the Privacy Act, please contact our Privacy Officer in the first instance. We will acknowledge receipt of your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au or by calling 1300 363 992.

12. Contact Us

For all privacy-related inquiries, access requests, or complaints, please contact:

Privacy Officer

Sydney AU

Unit 7, 2-8 South St., Rydalmere, NSW 2116, Australia

(02) 9069 3390

Email: info@magnaterra.com.au

Web: www.magnaterra.com.au

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons. The most current version will always be available on our website. We encourage you to review this policy periodically. Material changes will be communicated directly to clients where practicable.